Home

SolaLighting Limited | UK distributor for Solatube® Daylighting Systems | Email: | Tel: 01234 241466

Solatube® Warranty Registration

Your Solatube® Daylighting System is supplied with a UK Product Registration form. This form will usually be sent with the Goods Delivery Note attached to your shipment. Alternatively, print a copy of the Solatube UK warranty form, complete it and post it to:

Warranty Registrations
Solalighting Limited
23 Osier Way
Olney Office Park
Olney MK46 5FP

This warranty is subject to you completing and returning our warranty card or website warranty form promptly after purchase. Statutory rights are not affected. Within seven (7) days of discovery of a defect, Buyer should contact (i) Buyer’s Solatube Distributor or (ii) Solalighting Limited.

 

 

SOLATUBE MAINTENANCE GUIDE

Diffusers or Glass Decorative Fixtures
Brighten Up Series Diffuser or Decorative Fixtures (Solatube 160 DS and 290 DS)
Remove the diffuser or glass decorative fixture by carefully twisting counter-clockwise to separate it from the ceiling ring. To clean, wipe the diffuser or glass decorative fixture with a tissue or soft cloth. To reattach, align the tabs on the diffuser or glass decorative fixture to those on the ceiling ring and twist clockwise to secure.

Solatube Bathroom Ventilation Add-on Kit
Ensure appliance is switched off and clean external surfaces only with a damp cloth; do not wipe motor or electrical parts.


Electric Light Add-on Kit
To replace the lamp in a Solatube light fixture, follow the above instructions to remove the diffuser or glass decorative fixture, and then remove the Natural Effect Lens by pulling on the tab. Replace the lamp then re-insert the Natural Effect Lens and reattach the diffuser or glass decorative fixture as described above.

SOLATUBE® WARRANTY

Solatube warrants systems to be free from defects of workmanship and/or material for a period of time from the date of purchase:

10 years for daylighting system components and 5 years for electrical accessories unless otherwise noted.

Daylighting system components consist of domes, roof flashing, bases, diffusers, diffuser ceiling mountings, reflective tubing, plastic, rubber or metal seals and gaskets, tapes and fasteners.

Should any products be determined by Solalighting Limited to be defective, at the option of Solalighting Limited, such products will be repaired or replaced and returned within a reasonable time to the Buyer free from defect. If Solalighting Limited provides a replacement product, the warranty on the replacement will last only for the balance of the original product warranty period. Solalighting Limited shall not be responsible for installation of replacement products.